S A L O N   P O L I C I E S

CANCELLATIONS

APPOINTMENTS CANCELLED LESS THAN 24HR BEFORE THE APPOINTMENT WILL BE CHARGED A CANCELLATION FEE. THE FEE IS VARIABLE DUE TO THE TIME OF THE APPOINTMENT. HIGH CANCELLATION RATES MAY RESULT IN NON-REFUNDABLE DEPOSITS.

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NO-SHOWS

DUE TO HIGH DEMAND, WE HAVE NO CHOICE BUT TO CHARGE NO-SHOWS; THE AMOUNT WILL DIFFER DUE TO THE TIME OF THE APPOINTMENT.

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SKIN TESTS

SKIN TESTS MUST BE CARRIED OUT AT LEAST 48HR BEFORE APPOINTMENTS. IF YOU DO NOT ATTEND YOUR SKIN TEST YOUR APPOINTMENT WILL AUTOMATICALLY BE CANCELLED.

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GIFT VOUCHERS

GIFT VOUCHERS MUST BE BROUGHT TO APPOINTMENTS YOU WISH TO USE THEM FOR OTHERWISE WE CAN NOT VALIDATE THEM. NO GIFT VOUCHERS WILL BE VALID AFTER THE EXPIRY DATE.

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